Terms and Conditions

Kanburi Thai Spa – Terms and Conditions (we try to keep it simple)


  • Massages are banked and can be used at any time within the year’s membership (if you book and then cancel, cancel, the massage must be used again within 1 month)
  • Members benefit from a discount on additional massage in any calendar month
  • All memberships can be cancelled within one month of date of joining, for any reason


Sign a friend to annual membership and be rewarded with a free 60 minute massage


  • Membership have a commitment to 12 direct debit payments
  • Members may gift or transfer massages to friends, family ( max 3 per calendar year)
  • When inside the initial 12-month agreement, Full Memberships may be put on hold for up to 2 months, with £10 being paid for each month of the pause
  • When outside the initial 12-month agreement, Full Memberships may be put on hold for up to 2 months with no charge
  • Full Memberships are not transferable, but massages can be gifted as above

General Terms and Conditions

  • Kanburi Thai Spa is not responsible for lost articles or items, and reserves the right to refuse or discontinue our massages for any reason
  • We reserve the right to change guidelines, terms, conditions, opening hours or pricing at any time by providing reasonable notice of such a change.
  • You may cancel or reschedule appointments with no charge up to 6 hours before the appointment. Within 6 hours, cancellations or appointment changes will be charged 30% of the scheduled service, and 50% if you cancel inside 1 hour of the appointment or do not show up.
  • You must be over 16 (under 18 will have same gender therapist, parental supervision & written consent)

Kanburi Thai Spa Membership is the most cost effective way for clients who appreciate the wonderful benefits of regular massage.